The Resident Engineer – Data Center is responsible for the end-to-end on-site technical operations, maintenance, and SLA governance of mission-critical data center infrastructure. This role acts as the single on-site technical authority and service representative, ensuring maximum uptime, compliance with SLAs, operational excellence, and seamless coordination between the client, OEMs, subcontractors, and internal support teams.
The position requires deep hands-on expertise across Electrical, HVAC, ELV, Fire Safety Systems and monitoring systems, strong troubleshooting capabilities, and the ability to manage incident response, preventive maintenance, compliance audits, and service reporting in line with industry best practices (Uptime Institute, TIA, ISO, ITIL).
The role ensures:
Continuous uptime
Preventive & corrective maintenance execution
Emergency handling
Energy optimization (PUE/WUE)
Documentation compliance (4P model)
Vendor & OEM coordination
Uptime CTOS alignment
Regulatory & HSSE compliance
The engineer acts as the on-site technical authority and ensures adherence to contractual obligations, operational procedures, and safety standards.