Server Storage Post Sales Engineer
--Fortek--
Job Description:
We are looking for a skilled System Engineer who can independently install, configure, manage, and troubleshoot
enterprise servers, storage systems, operating systems, and virtualization
platforms. The ideal candidate should have hands-on experience with multi-vendor server and storage environments,
and strong operational knowledge of Windows,
Linux, and VMware.
Job Requirements
-
Base Qualifications:
- Bachelor’s or Master’s degree in CS, IT or Business field.
- Master Degree
- Graduate
Skills & Tools:
Technical Skills
- Strong hands-on experience with enterprise servers (Dell, IBM, Lenovo, H3C).
- Strong understanding of SAN/NAS storage and storage concepts.
- Solid experience with VMware vSphere / ESXi.
- Good knowledge of Windows Server and Linux OS.
- Basic networking knowledge (VLANs, IPs, bonding, FC basics).
- Experience working in multi-vendor enterprise environments.
Soft Skills
- Strong troubleshooting and analytical skills.
- Ability to work independently and in a team.
- Good communication skills (technical and non-technical).
- Ability to work under pressure in production environments.
- Willingness to learn new technologies.
Job Experience Required:
- Certifications (any of the following are a plus):
- VMware VCP
- Microsoft (Windows Server)
- Red Hat (RHCSA)
- Dell / IBM / Huawei / NetApp certifications
- Experience with:
- Storage replication and DR
- High-availability clusters
- Cloud basics (Azure/AWS – optional)
Duties & Responsibilities
-
Server Management
- Install, configure, and maintain enterprise servers including:
- Dell PowerEdge
- IBM / Lenovo Think System
- H3C servers
- Perform server firmware upgrades (BIOS, iDRAC/iLO, RAID controllers).
- Configure RAID, disks, NICs, HBA, and server hardware profiles.
- Troubleshoot hardware faults and coordinate with OEM support (Dell, IBM, Lenovo, H3C).
- Monitor server performance, health, and capacity.
Storage Management
- Install, configure, and manage enterprise storage systems, including:
- IBM Storage
- Dell EMC
- Huawei Storage
- NetApp
- NAS-based storage solutions
- Configure and manage:
- LUNs, volumes, pools
- RAID groups
- Snapshots, replication, and tiering
- Perform storage provisioning for physical and virtual servers.
- Troubleshoot storage performance, latency, and connectivity issues.
- Work with SAN/NAS protocols (FC, iSCSI, NFS, SMB).
Virtualization & Hypervisors
- Install, configure, and manage VMware vSphere / ESXi environments.
- Create and manage:
- Virtual machines
- Datastores
- Clusters
- HA, DRS (basic to intermediate level)
- Perform VM migrations (vMotion, Storage vMotion).
- Monitor virtualization performance and capacity.
- Support Hyper-V (basic knowledge preferred).
Operating Systems
- Install, configure, and administer:
- Windows Server (2016/2019/2022)
- Linux (RHEL, CentOS, Ubuntu)
- Perform OS hardening, patching, and updates.
- Manage users, services, permissions, and system logs.
- Troubleshoot OS-level performance and service issues.
Storage & Server Virtualization Concepts
- Understand and support:
- Storage virtualization concepts
- Thin vs thick provisioning
- Multipathing
- Failover and redundancy
- Assist in designing and improving storage and server architecture.
Monitoring, Backup & DR
- Work with monitoring tools (Zabbix, PRTG, SolarWinds, etc.).
- Support backup and restore operations (Veeam, native tools, etc.).
- Assist in DR drills and failover testing.
Documentation & Operations
- Maintain technical documentation:
- Network diagrams
- Server and storage inventory
- Configuration documents
- Follow ITIL processes for incidents, changes, and problem management.
- Escalate complex issues to L3 engineers or vendors when required.