Sales Account Manager-Corporate
--Fortek Pvt Ltd.--
Job Description:
Fortek (Pvt.) Ltd. is a leading Pakistan-based ICT infrastructure and
data center solutions provider, delivering end-to-end turnkey solutions — from
data center design, build, and fit-out (power, precision cooling, racks,
structured cabling, fire suppression, and physical security) to enterprise
networks, managed services, and mission-critical SLA-based maintenance
contracts. We are seeking a seasoned Sales Account Manager – Corporate to
spearhead revenue growth within the corporate and enterprise segment, including
banks, telecom operators, government institutions, and large private-sector
organizations. The ideal candidate will operate at the vendor / system-integrator end of
the market, owning the complete sales cycle — from prospecting and qualifying
corporate opportunities, through solution positioning, bid and tender
management, and commercial negotiation, to closure and post-sales account
expansion (renewals, AMCs, and SLA upsells). This role demands a consultative
seller who understands data center and ICT infrastructure technologies,
maintains strong C-level and procurement relationships, and consistently
delivers against aggressive revenue, margin, and pipeline targets while
representing Fortek's brand of engineering excellence across Pakistan.
Position Structure:
Department:
Line Manager:
Stream:
Job Requirements
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Skills & Tools:
Educational Qualifications
• Required: Bachelor's degree (16 years of education) in Business Administration, Marketing, Electrical/Electronics Engineering, Computer Science, or a related discipline from an HEC-recognized university.
• Preferred: MBA (Sales/Marketing) or B.E./B.Sc. Engineering with a business qualification
Recommended Certifications
• CDCP – Certified Data Centre Professional
• Uptime Institute – Accredited Tier Designer/Specialist (Awareness)
• Cisco Sales Expert / Cisco Black Belt (Sales)
• HCSA / HCSP – Sales (IT/Data Center Facility)
• Data Center University (DCU) Associate
• Vertiv Sales Enablement Certifications
• Dell Technologies / HPE Sales Certified
• ITIL 4 Foundation (for SLA/Services selling)
• Certified Sales Professional (CSP) / SPIN or Miller-Heiman trained
Perks & Benefits
At Fortek, we believe in empowering our people. We offer:
• Competitive salary based on experience and qualifications
• Sales commission & performance incentive plan
• Annual performance-based increments & bonuses
• Medical Facility
• Paid annual, casual & sick leaves
• Gratuity and EOBI benefits
• Training & professional development opportunities (including OEM certifications)
• Collaborative, learning-driven work environment, and much more
Let's build the future together! ⚡
Job Experience Required:
Professional Experience
• Experience Band: 6 – 10 years of B2B/corporate sales experience, at the vendor / system-integrator / distributor end of ICT, data center infrastructure, power & cooling, or enterprise IT solutions.
• Track Record: Demonstrated track record of closing corporate/enterprise deals (PKR 20M+ single-deal value preferred) and consistently achieving annual Targets.
• Tendering: Hands-on exposure to tender-based selling (PPRA/public sector and private procurement), bid documentation, and bank guarantee/bid bond processes.
• Services Selling: Experience selling SLA/AMC-based services for mission-critical facilities is a significant advantage.
• Network: Existing relationship network within telecom, government, or large enterprises in Pakistan is highly desirable.
Duties & Responsibilities
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1. Corporate Account Acquisition & Business Development
• Hunt & Prospect: Identify, qualify, and pursue new corporate and enterprise accounts (banking, telecom, government, energy, education, and large private-sector) for data center infrastructure and ICT solutions.
• Pipeline Building: Build and maintain a healthy 3x–4x pipeline coverage against assigned quarterly and annual revenue targets, with accurate stage-wise forecasting.
• Territory Mapping: Develop and execute an account/territory plan covering Islamabad, Rawalpindi, and assigned regions across Pakistan, including whitespace analysis of untapped corporate accounts.
• Lead Generation: Generate leads through cold outreach, referrals, industry events, OEM/vendor engagement programs, tender portals (PPRA and others), and LinkedIn-based social selling.
• First Meetings & Discovery: Conduct structured discovery meetings to map client pain points, existing infrastructure, refresh cycles, budgets, and decision-making units (DMU).
2. Strategic Account Management & Relationship Growth
• Account Ownership: Serve as the single point of ownership for assigned corporate accounts — managing relationships across CIO/CTO, IT managers, facilities/data center managers, procurement, and finance stakeholders.
• Account Growth (Farming): Drive share-of-wallet expansion through cross-selling (e.g., adding cooling, UPS, or security to a networking client) and upselling (capacity upgrades, redundancy enhancements, Tier upgrades).
• C-Level Engagement: Build and nurture executive-level relationships; arrange periodic business reviews (QBRs) and executive briefings with key clients.
• Client Retention: Achieve high retention on renewable revenue streams (AMCs, SLAs, support contracts) with proactive renewal engagement at least 90 days before expiry.
• Issue Escalation & Resolution: Act as the client's advocate internally — coordinating with projects, service delivery, and support teams to resolve escalations and protect account health.
3. Solution Selling & Technical Sales Coordination
• Consultative Selling: Position complete data center and ICT solutions — precision cooling, UPS & power distribution, racks & containment, structured cabling, fire detection & suppression, access control & CCTV, DCIM, networking, and server/storage infrastructure.
• Pre-Sales Coordination: Work hand-in-hand with pre-sales engineers and solution architects to translate client requirements into compliant technical designs, BOQs, and solution proposals.
• Standards Awareness: Converse credibly on industry frameworks — Uptime Institute Tier classifications, TIA-942, ASHRAE thermal guidelines — to build trust with technical evaluators.
• Site Surveys & Demos: Coordinate and attend site surveys, proof-of-concept (PoC) sessions, factory/site acceptance test (FAT/SAT) walkthroughs, and OEM demo days with clients.
• Value Engineering: Articulate TCO/ROI-based value propositions, differentiating Fortek's turnkey delivery and SLA capabilities against competing integrators.
4. Bid Management, Tenders & Commercial Negotiation
• Tender Tracking: Monitor PPRA, client procurement portals, and press for relevant RFPs/RFQs/EOIs; make timely bid/no-bid recommendations with justification.
• Proposal Development: Lead preparation of technical and commercial proposals — coordinating compliance sheets, bid bonds, pre-qualification documents, and OEM authorization letters (MAFs).
• Pricing & Margin Management: Prepare costing sheets with commercial teams, secure OEM special pricing/deal registration, and defend gross margins within approved thresholds.
• Negotiation & Closure: Lead commercial negotiations on price, payment terms, delivery schedules, warranties, and SLA terms through to PO/contract signature.
• Contract Handover: Ensure clean internal handover to project delivery teams with documented scope, milestones, and client expectations to safeguard smooth execution.
5. SLA, AMC & Managed Services Sales
• Services Portfolio Selling: Actively sell SLA-based maintenance contracts, AMCs (comprehensive & non-comprehensive), managed services, and resident engineer arrangements for data center facilities.
• Renewal Revenue: Own the renewal book of business for assigned accounts — tracking contract expiry, preparing renewal quotes, and negotiating multi-year commitments.
• SLA Structuring: Work with service delivery teams to structure SLA terms (response/resolution times, uptime commitments, penalties, spare-parts provisions) that are commercially sound and deliverable.
• Installed-Base Mining: Analyze the installed base for warranty expiries, end-of-life/end-of-support equipment, and refresh opportunities to generate services and upgrade revenue.
• Service Reviews: Attend periodic SLA performance review meetings with clients to reinforce value delivered and surface expansion opportunities.
6. Vendor, OEM & Channel Coordination
• OEM Relationships: Maintain working relationships with principal OEMs and distributors across power, cooling, networking, and IT hardware categories to secure pricing, deal registration, and pre-sales support.
• Deal Registration: Register opportunities with OEMs in a timely manner to protect margins and secure partner-level discounts and incentives.
• Certification Compliance: Complete assigned OEM sales certifications/enablement tracks to maintain and elevate Fortek's partnership tiers.
• Joint Go-To-Market: Plan joint account visits, seminars, and demand-generation activities with OEM/distributor account managers.
• Market Feedback: Channel competitive intelligence, pricing trends, and client feedback back to OEMs and Fortek management.
7. Sales Operations, CRM (Odoo 18) & Reporting
• CRM Hygiene: Maintain all leads, opportunities, activities, quotations, and client communications in Odoo 18 CRM with accurate stages, expected revenue, and close dates.
• Forecasting: Submit weekly pipeline forecasts and monthly revenue commitments with ±10% forecast accuracy expectations.
• Quotation Management: Generate and track quotations/sales orders through Odoo 18 Sales module, ensuring approval workflows and discount policies are followed.
• Receivables Support: Coordinate with finance on invoicing milestones and support recovery/collection follow-ups to keep DSO within company targets.
• Reporting: Prepare weekly sales reports, monthly account reviews, and quarterly business review (QBR) decks for management.
8. Market Intelligence & Cross-Functional Collaboration
• Competitive Intelligence: Track competitor moves, pricing behavior, and win/loss outcomes; contribute structured win/loss analysis after every major bid.
• Industry Presence: Represent Fortek at industry exhibitions, OEM events, and networking forums to strengthen brand visibility in the corporate segment.
• Internal Collaboration: Collaborate closely with pre-sales, projects, procurement, finance, and service delivery teams to ensure seamless client experience across the lifecycle.
• Mentoring: Guide and coach junior sales officers/executives on account planning, proposal quality, and client handling (particularly at Scale 10).
• Compliance & Ethics: Ensure all sales activities comply with company policies, procurement regulations, and ethical business standards.
Reporting Responsibilities (Daily, Weekly & Monthly)
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Daily Reporting:
Daily Tasks:
• Update leads, opportunities, activities & next steps in CRM pipeline
• Client calls, follow-ups & meeting scheduling (min. 8–10 meaningful touches)
• Prepare/track quotations & sales orders; follow up on pending approvals
• Monitor tender portals (PPRA & client portals) for new RFPs/RFQs
• Respond to client queries & coordinate with pre-sales on active deals
• Log expenses & travel plans for field visits
Weekly Reporting:
Weekly Tasks:
• Submit weekly pipeline & forecast report to Sales lead
• Pipeline review meeting — stage progression, stuck deals & bid/no-bid calls
• Client site visits / face-to-face meetings across assigned territory
• OEM/distributor sync — deal registrations, pricing & joint visits
• Follow up on receivables & invoicing milestones with Finance
• Update proposal/bid tracker & compliance documentation status
Monthly Reporting:
Monthly Tasks:
• Monthly revenue closing report vs. target (bookings, billing, collections)
• Account plans review & renewal radar (SLAs/AMCs expiring in next 90 days)
• Win/loss analysis on closed bids with documented learnings
• QBR preparation for key corporate accounts (rotating schedule)
• Market & competitor intelligence summary for management
• Complete assigned OEM certification/enablement modules & trainings