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Sales Account Manager-Corporate

--Fortek Pvt Ltd.--

Job Description:

Fortek (Pvt.) Ltd. is a leading Pakistan-based ICT infrastructure and data center solutions provider, delivering end-to-end turnkey solutions — from data center design, build, and fit-out (power, precision cooling, racks, structured cabling, fire suppression, and physical security) to enterprise networks, managed services, and mission-critical SLA-based maintenance contracts. We are seeking a seasoned Sales Account Manager – Corporate to spearhead revenue growth within the corporate and enterprise segment, including banks, telecom operators, government institutions, and large private-sector organizations.

The ideal candidate will operate at the vendor / system-integrator end of the market, owning the complete sales cycle — from prospecting and qualifying corporate opportunities, through solution positioning, bid and tender management, and commercial negotiation, to closure and post-sales account expansion (renewals, AMCs, and SLA upsells). This role demands a consultative seller who understands data center and ICT infrastructure technologies, maintains strong C-level and procurement relationships, and consistently delivers against aggressive revenue, margin, and pipeline targets while representing Fortek's brand of engineering excellence across Pakistan.


Position Structure:

Department:
Sales & Marketing

Line Manager:
Akhund Abunasar

Stream:
Sales & Business Development


Job Requirements


  • Skills & Tools:

    Educational Qualifications

    •     Required: Bachelor's degree (16 years of education) in Business Administration, Marketing, Electrical/Electronics Engineering, Computer Science, or a related discipline from an HEC-recognized university.

    •     Preferred: MBA (Sales/Marketing) or B.E./B.Sc. Engineering with a business qualification

    Recommended Certifications

    •     CDCP – Certified Data Centre Professional

    •     Uptime Institute – Accredited Tier Designer/Specialist (Awareness)

    •     Cisco Sales Expert / Cisco Black Belt (Sales)

    •     HCSA / HCSP – Sales (IT/Data Center Facility)

    •     Data Center University (DCU) Associate

    •     Vertiv Sales Enablement Certifications

    •     Dell Technologies / HPE Sales Certified

    •     ITIL 4 Foundation (for SLA/Services selling)

    •     Certified Sales Professional (CSP) / SPIN or Miller-Heiman trained

    Perks & Benefits

    At Fortek, we believe in empowering our people. We offer:

    •     Competitive salary based on experience and qualifications

    •     Sales commission & performance incentive plan

    •     Annual performance-based increments & bonuses

    •     Medical Facility

    •     Paid annual, casual & sick leaves

    •     Gratuity and EOBI benefits

    •     Training & professional development opportunities (including OEM certifications)

    •     Collaborative, learning-driven work environment, and much more

    Let's build the future together! ⚡


    Job Experience Required:

    Professional Experience

    •     Experience Band: 6 – 10 years of B2B/corporate sales experience, at the vendor / system-integrator / distributor end of ICT, data center infrastructure, power & cooling, or enterprise IT solutions.

    •     Track Record: Demonstrated track record of closing corporate/enterprise deals (PKR 20M+ single-deal value preferred) and consistently achieving annual Targets.

    •     Tendering: Hands-on exposure to tender-based selling (PPRA/public sector and private procurement), bid documentation, and bank guarantee/bid bond processes.

    •     Services Selling: Experience selling SLA/AMC-based services for mission-critical facilities is a significant advantage.

    •     Network: Existing relationship network within telecom, government, or large enterprises in Pakistan is highly desirable.

Duties & Responsibilities

  • 1. Corporate Account Acquisition & Business Development

    •     Hunt & Prospect: Identify, qualify, and pursue new corporate and enterprise accounts (banking, telecom, government, energy, education, and large private-sector) for data center infrastructure and ICT solutions.

    •     Pipeline Building: Build and maintain a healthy 3x–4x pipeline coverage against assigned quarterly and annual revenue targets, with accurate stage-wise forecasting.

    •     Territory Mapping: Develop and execute an account/territory plan covering Islamabad, Rawalpindi, and assigned regions across Pakistan, including whitespace analysis of untapped corporate accounts.

    •     Lead Generation: Generate leads through cold outreach, referrals, industry events, OEM/vendor engagement programs, tender portals (PPRA and others), and LinkedIn-based social selling.

    •     First Meetings & Discovery: Conduct structured discovery meetings to map client pain points, existing infrastructure, refresh cycles, budgets, and decision-making units (DMU).

    2. Strategic Account Management & Relationship Growth

    •     Account Ownership: Serve as the single point of ownership for assigned corporate accounts — managing relationships across CIO/CTO, IT managers, facilities/data center managers, procurement, and finance stakeholders.

    •     Account Growth (Farming): Drive share-of-wallet expansion through cross-selling (e.g., adding cooling, UPS, or security to a networking client) and upselling (capacity upgrades, redundancy enhancements, Tier upgrades).

    •     C-Level Engagement: Build and nurture executive-level relationships; arrange periodic business reviews (QBRs) and executive briefings with key clients.

    •     Client Retention: Achieve high retention on renewable revenue streams (AMCs, SLAs, support contracts) with proactive renewal engagement at least 90 days before expiry.

    •     Issue Escalation & Resolution: Act as the client's advocate internally — coordinating with projects, service delivery, and support teams to resolve escalations and protect account health.

    3. Solution Selling & Technical Sales Coordination

    •     Consultative Selling: Position complete data center and ICT solutions — precision cooling, UPS & power distribution, racks & containment, structured cabling, fire detection & suppression, access control & CCTV, DCIM, networking, and server/storage infrastructure.

    •     Pre-Sales Coordination: Work hand-in-hand with pre-sales engineers and solution architects to translate client requirements into compliant technical designs, BOQs, and solution proposals.

    •     Standards Awareness: Converse credibly on industry frameworks — Uptime Institute Tier classifications, TIA-942, ASHRAE thermal guidelines — to build trust with technical evaluators.

    •     Site Surveys & Demos: Coordinate and attend site surveys, proof-of-concept (PoC) sessions, factory/site acceptance test (FAT/SAT) walkthroughs, and OEM demo days with clients.

    •     Value Engineering: Articulate TCO/ROI-based value propositions, differentiating Fortek's turnkey delivery and SLA capabilities against competing integrators.

    4. Bid Management, Tenders & Commercial Negotiation

    •     Tender Tracking: Monitor PPRA, client procurement portals, and press for relevant RFPs/RFQs/EOIs; make timely bid/no-bid recommendations with justification.

    •     Proposal Development: Lead preparation of technical and commercial proposals — coordinating compliance sheets, bid bonds, pre-qualification documents, and OEM authorization letters (MAFs).

    •     Pricing & Margin Management: Prepare costing sheets with commercial teams, secure OEM special pricing/deal registration, and defend gross margins within approved thresholds.

    •     Negotiation & Closure: Lead commercial negotiations on price, payment terms, delivery schedules, warranties, and SLA terms through to PO/contract signature.

    •     Contract Handover: Ensure clean internal handover to project delivery teams with documented scope, milestones, and client expectations to safeguard smooth execution.

    5. SLA, AMC & Managed Services Sales

    •     Services Portfolio Selling: Actively sell SLA-based maintenance contracts, AMCs (comprehensive & non-comprehensive), managed services, and resident engineer arrangements for data center facilities.

    •     Renewal Revenue: Own the renewal book of business for assigned accounts — tracking contract expiry, preparing renewal quotes, and negotiating multi-year commitments.

    •     SLA Structuring: Work with service delivery teams to structure SLA terms (response/resolution times, uptime commitments, penalties, spare-parts provisions) that are commercially sound and deliverable.

    •     Installed-Base Mining: Analyze the installed base for warranty expiries, end-of-life/end-of-support equipment, and refresh opportunities to generate services and upgrade revenue.

    •     Service Reviews: Attend periodic SLA performance review meetings with clients to reinforce value delivered and surface expansion opportunities.

    6. Vendor, OEM & Channel Coordination

    •     OEM Relationships: Maintain working relationships with principal OEMs and distributors across power, cooling, networking, and IT hardware categories to secure pricing, deal registration, and pre-sales support.

    •     Deal Registration: Register opportunities with OEMs in a timely manner to protect margins and secure partner-level discounts and incentives.

    •     Certification Compliance: Complete assigned OEM sales certifications/enablement tracks to maintain and elevate Fortek's partnership tiers.

    •     Joint Go-To-Market: Plan joint account visits, seminars, and demand-generation activities with OEM/distributor account managers.

    •     Market Feedback: Channel competitive intelligence, pricing trends, and client feedback back to OEMs and Fortek management.

    7. Sales Operations, CRM (Odoo 18) & Reporting

    •     CRM Hygiene: Maintain all leads, opportunities, activities, quotations, and client communications in Odoo 18 CRM with accurate stages, expected revenue, and close dates.

    •     Forecasting: Submit weekly pipeline forecasts and monthly revenue commitments with ±10% forecast accuracy expectations.

    •     Quotation Management: Generate and track quotations/sales orders through Odoo 18 Sales module, ensuring approval workflows and discount policies are followed.

    •     Receivables Support: Coordinate with finance on invoicing milestones and support recovery/collection follow-ups to keep DSO within company targets.

    •     Reporting: Prepare weekly sales reports, monthly account reviews, and quarterly business review (QBR) decks for management.

    8. Market Intelligence & Cross-Functional Collaboration

    •     Competitive Intelligence: Track competitor moves, pricing behavior, and win/loss outcomes; contribute structured win/loss analysis after every major bid.

    •     Industry Presence: Represent Fortek at industry exhibitions, OEM events, and networking forums to strengthen brand visibility in the corporate segment.

    •     Internal Collaboration: Collaborate closely with pre-sales, projects, procurement, finance, and service delivery teams to ensure seamless client experience across the lifecycle.

    •     Mentoring: Guide and coach junior sales officers/executives on account planning, proposal quality, and client handling (particularly at Scale 10).

    •     Compliance & Ethics: Ensure all sales activities comply with company policies, procurement regulations, and ethical business standards.

Reporting Responsibilities (Daily, Weekly & Monthly)

  • Daily Reporting:
    Daily Tasks:
    • Update leads, opportunities, activities & next steps in CRM pipeline
    • Client calls, follow-ups & meeting scheduling (min. 8–10 meaningful touches)
    • Prepare/track quotations & sales orders; follow up on pending approvals
    • Monitor tender portals (PPRA & client portals) for new RFPs/RFQs
    • Respond to client queries & coordinate with pre-sales on active deals
    • Log expenses & travel plans for field visits

    Weekly Reporting:
    Weekly Tasks:
    • Submit weekly pipeline & forecast report to Sales lead
    • Pipeline review meeting — stage progression, stuck deals & bid/no-bid calls
    • Client site visits / face-to-face meetings across assigned territory
    • OEM/distributor sync — deal registrations, pricing & joint visits
    • Follow up on receivables & invoicing milestones with Finance
    • Update proposal/bid tracker & compliance documentation status

    Monthly Reporting:
    Monthly Tasks:
    • Monthly revenue closing report vs. target (bookings, billing, collections)
    • Account plans review & renewal radar (SLAs/AMCs expiring in next 90 days)
    • Win/loss analysis on closed bids with documented learnings
    • QBR preparation for key corporate accounts (rotating schedule)
    • Market & competitor intelligence summary for management
    • Complete assigned OEM certification/enablement modules & trainings