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Deputy Manager - Data Center Infra

--Fortek Pvt Ltd.--

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Job Description:

The DM – Data Center & Critical Infrastructure plays a critical role in ensuring the availability, reliability, and efficiency of electrical systems across data center environments and client deployments. This role operates in a fast-paced, SLA-driven service and project environment, supporting enterprise-grade infrastructure including Tier II–IV facilities.

The incumbent will be responsible for end-to-end ownership of electrical systems including UPS, generators, switchgear, and monitoring platforms, while working closely with internal engineering teams, OEMs, and customers. The role requires strong technical expertise, hands-on troubleshooting capability, and the ability to deliver high-quality service operations aligned with strict SLAs.



Position Structure:

Department:
Technical & Projects

Line Manager:
Bakhat Jamal

Stream:
Data Center Electrical Design / IT Infrastructure


Job Requirements


  • Skills & Tools:

    Educational Qualifications

    • Bachelor’s Degree in Electrical / Electronics Engineering (Mandatory)
    • PEC Registration (Preferred)
    • Additional certifications in power systems or data center technologies will be an advantage

    Professional Certifications (Preferred)

    • Huawei Certified ICT Professional / Associate – Data Center Facility
    • Certified Data Center Professional (CDCP) or equivalent
    • OEM Certifications (Vertiv, Schneider, Huawei, etc.)
    • PMP or equivalent project management certification
    • Electrical Safety / NFPA / LOTO certifications

    Core Skills & Competencies

    Technical Skills

    • Data Center Power Systems & Architecture
    • UPS Systems (Online, Modular, Parallel Redundancy)
    • MV/LV Electrical Distribution Systems
    • Electrical Design & SLD Interpretation
    • DCIM / BMS / EMS Tools
    • Load Calculation & Capacity Planning
    • PLCs, VFDs, and Automation Systems
    • HVAC Basics for Data Centers
    • Power Quality Analysis

    Professional & Soft Skills

    • Strong analytical and problem-solving mindset

    • Excellent communication & stakeholder management

    • Project planning and time management

    • Contract and vendor management

    • Ability to interpret international standards into practical solutions

    • Structured documentation and reporting


    Job Experience Required:

    • 5 – 8 years of progressive experience in electrical design engineering focused on data centers and mission-critical facilities.

    • Proven track record in power systems design, load flow analysis, and electrical distribution systems from conceptual to execution phases.

    • Hands-on experience with UPS systems, generators, ATS/MBTS, switchgear, power factor correction, earthing & lightning protection systems, and short-circuit & coordination studies.

    • Demonstrated involvement with FEED / Detailed Design, Tendering Support, Vendor Evaluation, Construction Supervision, and Commissioning of electrical works.

    Perks & Benefits:

    At Fortek, we believe in empowering our people. We offer: 

    • Competitive salary based on experience and qualifications 

    • Annual performance-based increments & bonuses 

    • Medical Facility 

    • Paid annual, casual & sick leaves 

    • Gratuity and EOBI benefits 

    • Training & professional development opportunities 

    • Collaborative, learning-driven work environment, and much more. 

    Let’s build the future together! ⚡

Duties & Responsibilities

  • 1. Critical Power Infrastructure Management

    • Manage and maintain electrical systems including UPS, PDUs, generators, batteries (VRLA/Li-ion/BESS), and MV/LV switchgear.
    • Ensure uninterrupted power availability for mission-critical environments through proactive monitoring and maintenance.
    • Perform system health checks, load analysis, and redundancy validation (N, N+1, 2N architectures).
    • Analyze power quality issues such as harmonics, voltage fluctuations, and grounding faults.
    • Ensure proper configuration and optimization of electrical distribution systems.

    2. SLA-Driven Operations & Maintenance

    • Deliver 24/7 support for critical infrastructure under strict SLA commitments.
    • Conduct preventive, predictive, and corrective maintenance activities.
    • Troubleshoot complex electrical faults and ensure rapid resolution to minimize downtime.
    • Maintain uptime targets aligned with Tier standards and contractual SLAs.
    • Prepare and maintain detailed service reports, incident logs, and RCA documentation.

    3. Project Execution & Deployment

    • Lead installation, commissioning, and integration of electrical infrastructure for data center projects.
    • Execute upgrades, retrofits, and expansions of power systems.
    • Collaborate with cross-functional teams (mechanical, IT, networking) for integrated project delivery.
    • Validate design drawings, SLDs, and technical submittals before execution.
    • Ensure compliance with project timelines, quality standards, and safety protocols.

    4. Monitoring, Automation & Reporting

    • Utilize DCIM/BMS/EMS tools for real-time monitoring of electrical systems.
    • Analyze performance data to identify inefficiencies and optimization opportunities.
    • Develop dashboards and reports for system performance, incidents, and energy utilization.
    • Support automation initiatives for predictive maintenance and fault detection.
    • Ensure proper alarm management and escalation procedures.

    5. Customer Engagement & Technical Support

    • Act as a technical focal point for customer interactions related to power infrastructure.
    • Provide expert guidance on load planning, capacity utilization, and redundancy strategies.
    • Manage customer expectations and ensure SLA compliance.
    • Support onboarding/offboarding of customers in colocation environments.
    • Conduct technical presentations and reporting for stakeholders.

    6. Compliance, Safety & Standards

    • Ensure compliance with international standards (TIA-942, Uptime Institute, IEC, IEEE).
    • Implement and enforce electrical safety practices and LOTO procedures.
    • Conduct risk assessments and develop contingency plans for power failures.
    • Maintain audit-ready documentation for regulatory and internal compliance.
    • Promote a culture of safety and operational excellence.

    7. Vendor & OEM Coordination

    • Liaise with OEMs and vendors for troubleshooting, maintenance, and upgrades.
    • Evaluate vendor performance and ensure adherence to service agreements.
    • Support procurement in technical evaluation of equipment.
    • Coordinate with third-party contractors during installations and maintenance.
    • Stay updated with OEM technologies and product advancements.


Reporting Responsibilities (Daily, Weekly & Monthly)

  • Daily Reporting:
    Daily Tasks:

    Monitor electrical systems via DCIM/BMS dashboards
    Respond to alarms, incidents, and service requests
    Perform routine inspections of critical equipment
    Update logs, tickets, and incident reports
    Coordinate with onsite teams and customers

    Weekly Reporting:
    Weekly Tasks:

    Conduct preventive maintenance activities
    Review system performance and incident trends
    Test backup systems (UPS, generators, batteries)
    Participate in technical review meetings
    Validate SLA compliance metrics

    Monthly Reporting:
    Monthly Tasks:

    Prepare detailed performance and uptime reports
    Conduct load analysis and capacity planning reviews
    Perform system audits and safety inspections
    Review vendor performance and maintenance schedules
    Recommend system improvements and upgrades
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