Job Description:
The Manager Network Solutions will lead both pre-sales and post-sales technical operations for enterprise network, data center, and security solutions. The role requires strong solution design capability (HLD/LLD), customer engagement skills, and hands-on expertise with routing, switching, firewalls, wireless, hybrid cloud infrastructure, and data center deployments. This position manages a technical team and ensures successful delivery of high-quality solutions aligned with business goals, including complex rollouts involving more than 100 nodes across multiple sites.
Position Structure:
Department:
Line Manager:
Stream:
Job Requirements
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Key Qualifications:
- Bachelor’s or Master’s degree in CS, IT or Business field. OR
- Master Degree
Position Type:
- FULL-TIME
Excellent communication and stakeholder management skills
Strong problem-solving approach with analytical thinking
Ownership mindset with commitment to delivery excellence
Ability to work under pressure and manage multiple priorities
Routing and Switching: BGP, OSPF, MPLS, VXLAN, SD-WAN
Security: Next-Gen Firewalls (Fortinet, Palo Alto, Cisco, Huawei), VPN, WAF
Wireless: Enterprise Wi-Fi planning and deployment (Cisco, Ruckus, UBNT)
Data Center: Deployment of virtualization, compute, storage, high availability, and DR
Cloud Networking: AWS / Azure networking components
Network Monitoring and Documentation: SolarWinds, PRTG, Visio, ticketing tools
Certifications: CCNP or equivalent is mandatory, CCIE (Written or Lab), Fortinet NSE 4–7, AWS/Azure Cloud Certification, ITIL Foundation are preferred.
Required experience:
Minimum 8–10 years of progressive experience in network design, implementation, and security operations, including at least 3–5 years in a managerial or lead technical role.
Duties & Responsibilities
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Key Responsibilities:
Pre-Sales
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Engage customers to identify and understand business and technical requirements.
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Develop solution proposals, technical documentation, BoQs, and RFP responses.
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Design High-Level (HLD) and Conceptual Architectures for complex network and security projects.
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Support the Sales Team in client meetings, demonstrations, and proof-of-concepts (PoCs).
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Maintain strong vendor and distributor relationships for solution roadmaps, certifications, and pricing support.
Post-Sales / Operations
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Lead implementation of enterprise network, security, and data center solutions.
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Oversee multi-site deployments involving 100+ network nodes including routers, switches, and firewalls.
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Prepare detailed Low-Level Designs (LLDs), configuration guides, and migration plans.
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Manage project delivery, timelines, SLAs, and ensure adherence to governance and change management protocols.
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Conduct root cause analyses (RCA) for escalated incidents and develop preventive measures.
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Supervise data center deployments including racks, cabling, switching fabrics, virtualization, and hybrid cloud integration.
Team Management
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Lead, mentor, and evaluate the Network Engineering & Security Team to achieve performance goals.
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Foster a culture of technical excellence, accountability, and customer-centric delivery.
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Identify skills gaps and arrange relevant training or certifications to enhance team capabilities.
Technical Expertise
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Routing & Switching: BGP, OSPF, MPLS, VXLAN, SD-WAN.
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Security: NGFWs (Fortinet, Palo Alto, Cisco, Huawei), VPNs, WAFs, IPS/IDS.
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Wireless: Enterprise Wi-Fi solutions (Cisco, Ruckus, Ubiquiti).
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Data Center: Virtualization, compute, storage, clustering, and DR solutions.
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Cloud Networking: AWS and Azure connectivity, hybrid architectures.
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Monitoring & Tools: SolarWinds, PRTG, ManageEngine, Visio, Service Desk/ticketing tools.
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Reporting Responsibilities
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Daily Tasks: Monitor and report on ongoing project progress, network incidents, and team task updates.
Weekly Tasks: Review project milestones, SLA compliance, and client escalations; submit performance summary to Line Manager.
Monthly Tasks: Present comprehensive reports on project delivery performance, network health trends, resource utilization, and team KPIs.